Archiving Activation Guide
Thank you for choosing SherWeb’s archiving service! We are pleased to inform you that your account has been activated.
SherWeb has made it a priority to make its archiving service as user-friendly, safe and straightforward as possible.
Please take a few minutes to carefully read this guide and review our knowledge base at http://support.sherweb.com. Doing so will allow you to easily and successfully get your archiving service up and running. You can email us any time at support@sherweb.com for further assistance.
Step 1: Accessing the SherWeb control panel
Address: http://admin.sherweb2010.com
Admin Username: defaultuser@your-domain-name
Admin Password: your-password
Step 2: Activating the archiving service
Now that you have bought the archiving service, you need to activate it via the 2010 control panel. For assistance, please refer to the following FAQ: How to activate Archiving in the 2010 Control Panel.
Step 3: Choosing between a dynamic list and a static list
- In order for the archiver to know which users to archive, you must perform one of the following actions: a) set a dynamic distribution list or b) set a static list that you will manage yourself.
- A dynamic list will add all of your users for you while a static list will give you the control over which users are to be archived.
Step 4: Billing
It is very important to understand how billing functions with an archiving account.
For assistance, please refer to the following FAQ: How billing works with SherWeb’s Archiving solution
Step 5: Searching your emails
Once the activation is complete, you can access the email archive.
Address: https://archiving.sherweb.com
Admin Username: admin@your-domain-name
Admin Password: The password selected during the activation.
Other useful information
We offer 24/7 technical support, so please do not hesitate to contact us at support@sherweb.com or 1-888-567-6610 for assistance.
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