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Microsoft Lync 2010 Configuration Guide

Thank you for choosing SherWeb as your hosted Lync 2010 provider!

This guide was designed to make the deployment of Lync to your users as straightforward as possible. Please take a few minutes to read it carefully. Doing so will allow you to easily and successfully get your new hosted Lync solution up and running.


Step 1: Accessing the SherWeb Control Panelseparation

Address:  http://admin.sherweb2010.com/
Admin Username:  defaultuser@your-domain.com
Admin Password:  your-password

The Control Panel is the online portal where account administrators manage their users (add, edit, and remove).


Step 2: Creating your Lync 2010 usersseparation

Once you are logged in the Control Panel, create your users and assign them the Lync service. Please refer to the following guide for detailed instructions:

How to create a user with Microsoft Lync 2010

How to add Microsoft Lync 2010 to a user


Step 3: Configuring the Microsoft Lync 2010 client applicationseparation

You will need to download the appropriate client application to each of your user computers. Please refer to the following guide for detailed instructions:

Where to download Microsoft Lync 2010

Once the client application is downloaded, please refer to the proper guides for detailed configuration instructions:

How to setup Microsoft Lync 2010 for Windows

How to setup Microsoft Lync 2010 for Mac

To use Lync on a mobile device, please refer to the proper guides for configuration instructions:

How to setup the Microsoft Lync 2010 mobile client for Apple

How to setup the Microsoft Lync 2010 mobile client for Android


Technical Supportseparation

SherWeb has a vast array of guides and step-by-steps to help you use all the Lync 2010 features. Please visit our self-serve knowledge base for more information at support.sherweb.com.

SherWeb’s hosted Lync 2010 comes with free 24/7/365 technical assistance via email, chat and phone. Please don’t hesitate to contact us; it will be a pleasure for us to help.