Online Backup Configuration Guide
Welcome to Online Backup! This guide aims at helping you successfully deploy your Online Backup solution for your users. Make sure to follow all the steps below and your data will be protected and easily accessible in no time.
Step 1: Accessing the Control Panel
Address: http://admin05.sherwebcloud.com/
Admin Username: defaultuser@your-domain.com
Admin Password: your-password
Control Panel: The online portal where account administrators manage their Online Backup users (add, edit, and remove). Account statistics can also be viewed in the Control Panel.
Step 2: Creating your Online Backup users
Once you are logged in the Control Panel, create your users and assign them the Online Backup service. Please refer to the following guides for detailed instructions.
Create users
Enable the Online Backup service
Step 3: Activating Online Backup
Once your users are activated in the Control Panel, they will receive an email with their credentials. They will then be able to connect to the Web Management Console and download the Online Backup application.
Web Management Console: The online portal from where end-users can download the Online Backup application, manage their backed up data, and change their password, amongst other things.
Application: The software end-users install on their computer. It comes in a single instance for each platform (Windows, Mac), regardless of the version of the operating system (workstation or server).
Step 4: Installing Online Backup
Installation guides are available for each platform the Online Backup applications can be installed on:
Online Backup Installation Guide for Windows
Online Backup Installation Guide for Mac
Important Note
It is highly recommended that the application setup process be cautiously planned for a server. The initial backup usually represents the sync of a very large amount of data and can seriously impact your network performance. We recommend the initial sync be scheduled during off hours such as nights and weekends.
Technical Support
SherWeb has a vast array of guides and step-by-steps to help you use all the Online Backup features. Please visit our self-serve knowledge base for more information at support.sherweb.com.
Online Backup comes with free 24/7/365 technical assistance via email, chat and phone. Please do not hesitate to contact us; we will be delighted to help.
Thank you for choosing Online Backup!
North America: 1.888.567.6610 | Europe: +33 (0)1 72 81 35 97
Email: onlinebackupsupport@sherweb.com
Chat: www.sherweb.com
Support website: http://support.sherweb.com
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