How to activate your Online Backup admin user account

  • Synopsis

    This guide will explain how to activate a newly created Online Backup admin user account
  • Applicable to

    Newly created Online Backup admin user accounts
  • Prerequisite

    Your Online Backup services must have added in Cumulus. If your service has not yet been added, please contact our sales department.

  • How to

     

    1. When Online Backup is added to an organization in Cumulus, an Online Backup admin user is automatically created in the Online Backup service. Before you can get started backing up your data or creating other user accounts, your admin user account must first be activated. If you are the administrator in Cumulus, you will receive an activation email. Take note of your login ID, and click activate account.

     

    OB_Account_Activation_1

     

    Note: if you did not receive an activation email, return to Cumulus and select manage services. This will redirect you to the account activation page of the Online Backup portal, where you can continue to step 2 of this guide.

     

    2. You will be redirected to the account activation webpage. Create your password, and click activate account. The password you create must meet the complexity requirements:

     

                         • At least six characters
                        • Both uppercase and lowercase letters
                        • At least one digit

     

    OB_Account_Activation_2

     

    3. Before you can begin, you must accept the End-User License Agreement. If you agree, check the box “I accept the End-User License Agreement” and click Let’s Start.

     

    OB_Account_Activation_3

     

    If you have any question, please browse our other FAQs, or contact us directly.

  • Keywords

    Online Backup, account, activation, activate, Admin, administrator
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