How to add an autodiscover record in a DNS (Exchange 2013)

  • Synopsis

    How to add an autodiscover record in a DNS (Exchange 2013)
  • Applicable to

    All SherWeb 2013 hosted Exchange accounts.
  • Prerequisite

  • How to

    Note: The A Record is necessary for the autoconnect configuration of Outlook. It is also necessary for many of Outlook features such as: offline address book, managing delegate permissions, automatic out-of-office reply.


    1. You can find your autodiscover A record IP in your Control Panel in the Organization Administrator Information section (ex: Autodiscover 199.244.76.XXX).




    2. Log into your DNS Control Panel.


    3. Create an A record called that points to the IP address you found in Step 1.


    Note: Due to distributed nature of DNS, the record you created in this article may take up to 48 hours to propagate.


    If you need further assistance, please do not hesitate to contact us

  • Keywords

    dns, autoconnect, Autodiscover, configuration, Outlook, add
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