How to check the size of a mailbox (Exchange 2010)

  • Synopsis

    How to check your mailbox size.
  • Applicable to

    All SherWeb 2010 hosted Exchange accounts.
  • Prerequisite

    • a SherWeb 2010 hosted Exchange account
    • an Outlook profile


  • How to

    Note: A warning will be sent to all Exchange users when their mailboxes are almost at full capacity (100 Mb of space left). The server will then prohibit users from sending and receiving email.

    If after deleting data from Outlook, the mailbox size is still large, it is advised to empty the deleted items folder from OWA.

    1. Open Outlook.
    2. Right-click on the Mailbox folder and then click on Properties for “Mailbox - your name”. Ok_Mailbox_Properties
    3. In the General tab, click on Folder Size. Ok_Mailbox_Folder_Size
    4. Click on the Server Data tab and you will find the size of your mailbox displayed on the right of the Total size line. Ok_Mailbox_Total_Size

    Note: Your subfolders are included in the size of your mailbox.


    If you need further assistance, please do not hesitate to contact us.

  • Keywords

    Outlook, mailbox, size
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