How to clear the Outlook 2013 Autocomplete Cache

  • Synopsis

    This guide will explain you how to clear the Outlook 2013 autocomplete cache.
  • Applicable to

    All SherWeb hosted Exchange accounts
  • Prerequisite

    A SherWeb hosted Exchange account.

    Outlook 2013 installed and configured for that account.

  • How to

    Easiest method (Clear out individual entries)

     

    1. In the Outlook main window, generate a new email by clicking on the Create a new item icon. 

     

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    2. In your new email To field, start typing the email address or the name of the contact you would like to clear from the autocomplete cache. It appears listed in a tool-tip.
    Press the down arrow key to select the right contact if there are more than one proposed.
    Click the delete (X) icon to permanently remove the autocomplete entry you selected.

     

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    Advanced method (Clear out the whole AutoComplete cache)

     

    1. In the Outlook main window, click the File menu. From the File menu, click the Options button.

     

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    2. In the Options, click the Mail tab and browse to the Send Messages section. Click the Empty Auto-Complete List button.

     

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    3. A confirmation box will appear, click Yes. The AutoComplete cache will be completely erased.

     

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    If you need further assistance, do not hesitate to contact us.

  • Keywords

    Outlook, 2013, Clear, Cache, autocomplete
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