How to create DNS records for an automatic configuration of the Lync 2013 client

  • Synopsis

    This guide will explain what you need to do to automatically configure your organization users settings on their devices after installing the Lync 2013 client.
  • Applicable to

    All SherWeb Hosted Lync 2013 accounts
  • Prerequisite

    You must have access to your domain’s DNS records
    A SherWeb Hosted Lync 2013 account

  • How to

    Note: In order to automate Lync 2013 client configuration in your organization, you need to create a new record in your DNS.


    Your DNS may not be hosted at SherWeb. Please make sure you contact your DNS provider if you do not know how to do this.


    1. You can find your Lync record name in your Control Panel in the Organization Administrator Information section (ex: Autodiscover




    2. Log into your DNS administrative interface to create the new record.


    • Type: CNAME
    • Host: lyncdiscover
    • Points to: the value you found in step 1


    3. Depending on your DNS provider, you may need to wait up to 24 hrs before setting up your Lync 2013 client application. 



    Do not hesitate to contact us if you need further information. 

  • Keywords

    Lync 2013, Autoconfigure, Autodiscover, setup, dns, Mobile, iPhone, Android
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