How to deactivate a BlackBerry (Exchange 2010)

  • Synopsis

    This guide will show you how to deactivate a BlackBerry from a user from the Control Panel.
  • Applicable to

    All SherWeb 2010 hosted Exchange accounts.
  • Prerequisite

    • a SherWeb 2010 hosted Exchange account
    • BlackBerry device
  • How to

    1. Log into the 2010 Control Panel.
    2. Select the user for whom you wish to deactivate the BlackBerry. UPDATE_CP2010_BB_Deactivate_1
    3. In the BlackBerry section under Tasks, click on Deactivate. UPDATE_CP2010_BB_Deactivate_2
    4. Click on Yes. CP2010_BB_Deactivate_3
    5. The window will change to inform you that the user's BlackBerry was deactivated.

     

    If you need further assistance, please do not hesitate to contact us.

  • Keywords

    deactivate, BlackBerry, Exchange, user, Control Panel
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