How to forward emails from an external domain to a SherWeb mailbox (Exchange 2013)

  • Synopsis

    How to forward emails from an external domain to a SherWeb mailbox (Exchange 2013)
  • Applicable to

    All SherWeb 2013 hosted Exchange accounts.
  • Prerequisite

    • You must have a SherWeb 2013 hosted Exchange account
  • How to

    Note: You will need to follow these steps if you are unable to point your MX records to SherWeb and wish to forward your emails to your SherWeb mailbox.

     

    1. Log into the Control Panel.

     

    2. Select the user for whom you wish to forward emails.

     

    CP_User_FwEmail_1

     

    3. Click on Edit, located in the Mailbox section under Tasks.

     

    CP_User_FwEmail_2

     

    4. In the Alias table, take note of the alias that looks like user@yourdomain-extension.ouralias.com

     

    CP_User_FwEmail_3

     

    5. Change your domain type to External relay.

     

    6. Go to your forwarding provider and enter the user@yourdomain-extention.ouralias.com address as the recipient address.?

     

    For any other questions, please do not hesitate to contact us.

  • Keywords

    forward, Proxy, Control Panel, emails, external domain, mailbox
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