How to install Online Backup Agent as a LocalSystem user

  • Synopsis

    This guide will explain how to install the Online Backup Agent as a LocalSystem user. This method can also be used when there are errors during the installation. Example: Agent registration failure.
  • Applicable to

    All Online Backup users
  • Prerequisite

     

     You must have an Online Backup account

  • How to

     

    Note: This method can also be used when there are errors during the installation.

     

     Example:

    OB_Login_system_1

     

     

    1. Perform a clean uninstall of the Online Backup Agent.

     

    2. Rerun the installation file.

     

    3. Select Customize installation settings

     

    OB_Login_system_2

     

    4. Log in with your Online Backup username and password.

     

    OB_Login_system_3

     

    5. Select Change to the right of Logon account for the agent service.

     

    OB_Login_system_4

     

    6. Select Use the LocalSystem account.

     

    OB_Login_system_5

     

    7. Click Done and continue with the installation.

     

    If you have any question, please browse our other FAQs, or contact us directly.

  • Keywords

    Online Backup, login error, error at login, recommended method, best practice
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