Ignoring and unignoring events in Office Protect

  • Synopsis

    This guide explains how to ignore and unignore events in Office Protect
  • Applicable to

    All Office Protect accounts
  • Prerequisite


    You must have an Office Protect account

  • How to



    The Report tab in Office Protect contains a list of events flagged by Microsoft 365. Office Protect displays these events in one of two categories: unignored and ignored. We also offer further insight into each event by explaining why it was flagged.



    How to get there


    In Office Protect, select Report in the left-hand menu




    The picture below, from the Unignored list, shows an event that was flagged by Microsoft 365. Specifically, there was a sign-in to an account from an unfamiliar IP address. Office Protect compares the event to your list of approved countries in the Sign-In from Unauthorized Country setting in the Monitor section. If the IP is from a country not in your list, Office Protect interprets it as being from an unauthorized country.




    If, after reviewing an event, you deem it non-threatening, you can choose to ignore it. Simply check the box to the left of the event(s) and click IGNORE.




    The event now displays in the Ignored events list, as will future identical instances. If you wish to move an Ignored event to the Unignored list, the process is the same as above.




    If you have any question, please browse our other FAQs, or contact us directly.


  • Keywords

    Office Protect, report, events, ignore, unignore
  • Was this article helpful?

    Yes    No
Top of the page