How to download your offline Address Book in Outlook 2010 (Exchange 2007)

  • Synopsis

    This guide will show you how to download your Offline Address Book (OAB) if you have recently added new distribution lists, or new members to your Global Address Book, and you wish to see them immediately.
  • Applicable to

    All SherWeb hosted Exchange 2007 accounts.
  • Prerequisite

    • Outlook 2010
    • a SherWeb hosted Exchange 2007 account



  • How to

    1. Go to Send / Receive - Send/receive Groups - Download Address Book.
    2. In the new window, click on OK.
    3. When the Outlook Send/Receive Progress window disappears, the address book will be done downloading.


    Note: If you receive an error, please make sure that your Autodiscover A record has been successfully created and configured by referring to the FAQ #138: How to add a record to a DNS zone.

    If you need further assistance, please do not hesitate to contact us.

  • Keywords

    Offline Address Book, OAB, outlook 2010
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