Dear customers and partners,

As part of our commitment to providing high-performance hosting services, a maintenance has been planned on our network and server equipment. Please read the maintenance schedule details carefully.    

Scheduled date and time
Friday, March 12, 2010 - 11:00 p.m. EST (-5GMT)

Components affected
- Exchange services (including Outlook, OWA)
 - SharePoint services
 - CRM services

Maintenance duration
2 hours

Estimated downtime duration
2-10 minutes of intermittent connectivity

Maintenance type
Network maintenance and upgrade

Note
Since all emails are queued on our mail proxy, no emails will be lost during this maintenance.

Our apologies for any inconvenience this maintenance may cause you. If you have any questions or concerns, please do not hesitate to contact us.

Best Regards,

SherWeb’s Technical Support Team

6PM EST 

Dear Customers,

In order to increase the performance on our Barracuda Spam Firewalls, we have made some changes to the Default Spam settings. Emails which would normally have been delivered to the Quarantine Inbox will instead be delivered directly to the Mailbox with the subject tagged with: [SPAM ?]. Based on our statistics, this should represent a minimal number of emails per day, per user.

Please note that old emails which have already been quarantined may still be accessed using https://spam-cl1.ihostexchange.net for users of the first cluster and https://spam-cl2.ihostexchange.net for users of the second cluster.

Thank you for your understanding.