Maintenance Notification (Online Backup)

    [Planned maintenance] 2021-October-01

    This update will be ongoing from the 2021-October-01 03:00 (UTC-04:00) to the 2021-October-01 05:00 (UTC-04:00).

    Dear customers and partners,
    As part of our commitment to providing high-performance hosting services, we've scheduled a maintenance on our network equipment. Please read the maintenance schedule details carefully.

    Scheduled date and time EDT (-4 UTC):
    Friday, October 1 at 3:00

    Duration of maintenance:
    2 hours

    Affected by maintenance:
    Files Cloud, DR Cloud, Notary, Acronis Cyber Cloud

    Services impact:
    Acronis Services may become unavailable for up to 1 hour during the activity.

    Maintenance type:
    Acronis Cyber Cloud components will be updated to the latest version.

    Our apologies for any inconvenience this maintenance may cause you. If you have any questions or concerns, please do not hesitate to contact us.

    Best regards,
    The Sherweb team

    Affected products

    • Online backup
      • General