Maintenance notification - Backups (USA)

    [Planned maintenance] 2021-June-04

    This update will be ongoing from the 2021-June-04 00:00 (UTC-04:00) to the 2021-June-18 05:00 (UTC-04:00).

    Dear customers and partners,
    As part of our commitment to providing high-performance hosting services, we notify you that one of our provider has scheduled a maintenance on his optical network. Please read the maintenance schedule details carefully.

     Scheduled date and time EDT (-4 UTC)

    Thursday, June 4th from 00:00am to 5:00am
    Sunday, June 6th from 21:00pm to June 7th at 5:00am
    Monday, June 7th from 21:00pm to Tuesday, June 8th at 5:00am
    Tuesday, June 8th from 21:00pm to wednesday, June 9th at 5:00am
    Wednesday, June 9th from 21:00pm to Thursday, June 10th at 5:00am
    Monday, June 14h from 21:00pm to Tuesday, June 15th at 5:00am
    Friday, June 18th from 00:00am to 5:00am

    Components affected
    - Performance cloud backups

    Maintenance Impact
    Backups may be delayed or take longer than usual to complete.

    Maintenance type
    One of our service providers has to physically move a fiber cable due to road infrastructure work.

    Note

    Our apologies for any inconvenience this maintenance may cause you. If you have any questions or concerns, please do not hesitate to contact us.
    Best regards,
    The Sherweb team

    Affected products

    • Network
      • General

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